We charge for our time & knowledge at very competitive rates. We do offer discounted rates for Private & Home customers to enable viable system repairs. Ensuring your system is productive & reliable.

Business Customers


We charge £45.00 for the first hour . Any subsequent half hours are charged at £20.50

Diagnostic & routine check-up service visits are charged at a flat rate of £45.00

We offer systems advice and recommendations for new IT installations for your ever growing business, allowing you to stay ahead without huge service contract ties.

Remote assistance is charged at £31.50 for a 45 min session. We're  happy to give realistic estimates and quotes, for any work that will require longer sessions.

 

Private & Home Customers


We charge £37.50   for the first hour & inc home visit.  Any subsequent half hours are charged at £14.50

We cover a 15 mile radius from Burgess Hill for home visits. Additional mileage is charged @ £1 per mile outside this range.

We also offer you the option to bring your computer to us by arrangement. Please telephone to discuss a convenient time for you.

Click to view coverage map

Remote assistance is charged at £24.50 for a 45 min session. We're happy to give realistic estimates and quotes, for any work that will require longer sessions.

We support Burgess Hill, Haywards Heath, Hassocks, Ditchling & surrounding area for all PC & IT services

Fixed cost IT support work guide. (off-site)


Data recovery due to system failure  £37.50

Hardware replacement such as power supplies, memory, hard disks  £27.50 (excluding parts cost)

System health check & clean up inc. registry clean  £27.50

Telephone  support & advice charged at  £7.50 per 15 minutes.

Initial Diagnostic / Repair service  £37.50 (there's no charge if problem not identified) if we can can repair the issue quickly, we will within the initial charge. Any additional repair time required will be discussed before any work is carried out & charged at £14.50 per half hour.

All fixed charges are based on the Pc base units or Laptops being dropped off & collected by appointment. On-site support is charged at the normal hourly rates. For further details please call Richard on 07779 276224 / 01444 247944,

Website & Hosting price guide


Hosting services

£27.50 annually, Including  1 x   ftp   upload account.

Hosting is where your sites files live online, all hosting at RicTECH is fully backed up on a weekly basis providing a fail-safe, should any external server fail, Backups can be requested at any time and supplied on a usb drive at a cost of £12.50. There is no cost if a suitable usb drive is provided.

1 x ftp admin account is provided should you wish to upload/download file directly to the hosting space.

1gb of hosting space included with standard hosting

Domain email services

£17.50 annually, includes up to 10 email addresses with 500mb mailbox (combined)

Domain names can be purchased anywhere, and directed to any hosting space. We offer the service to assist you in purchasing a domain name should you require one. Existing Domains can be redirected to any hosting. We do not maintain the renewal of domain names. However we will remind you when their due.

Domain names

Purchased independently typical costs are for  .co.uk £7.20 per 2yr term, .com £23.00 per 2yr term.

Once you have a Domain name, we can offer domain email services (eg. yourname@yoursite.co.uk) Storage limits are flexible, and we will let you know when you are getting near your limit (500mb combined) and discuss your options and plan.

WordPress CMS website setup

Inc. theme design. £460.00

WordPress CMS (content management System) sites are the most popular type of website, Due to their flexibility and SEO presence. The main benefit from WordPress is that the owner can simply log into the site form any computer and make changes and update the site, keeping the site fresh and updated.

We initially install and configure the site to suit your requirement to your chosen hosting service. We supply custom themes to include your Logos, Branding and other styling requirements. Included in the initial cost.

Updating service

from £160.00 annually, Monthly changes supplied from client by email with relevant text & images to be updated. Updates are typically processed within 7 days.

Ad-hoc updates charged at £17.50 per hour.

Tuition Sessions on WordPress CMS £22.50 p/h

We offer full support to add content to you site. We can either do all the updating for you, or teach you how to update the site yourself. Please call to discuss which method would suit you best.

Your site will have a media library, allowing you to upload images/photos with ease, and also a user friendly page editor. You will not need to be an expert to update your site. If you can use Word you will be able to update your site.

We can also offer you an option to update you site via email, Should you need to update a blog or post feed on your site. We can integrate social media into your site. Tying together all your online presence.